Service Details:
Location | Mumbai |
TQM stands for total quality management. A core definition of total quality management (TQM) describes a management approach to long-term success through customer satisfaction. In a TQM effort, all members of an organization participate in improving processes, products, services, and the culture in which they work.
Total quality management, or TQM, can be summarized as a management system for a customer-focused organization that involves all employees in continual improvement. It uses strategy, data, and effective communications to integrate the quality discipline into the culture and activities of the organization. Many of these concepts are present in modern quality management systems, the successor to TQM. Here are the 8 principles of total quality management:
1. Customer-focused
2. Total employee involvement
3. Process-centred
4. Integrated system
5. Strategic and systematic approach
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6. Continual improvement
7. Fact-based decision making
8. Communications
Shmkris team (use as method Known as GWTIR)
G - GAP Analysis & Reporting
W- Writing manuals Policy and Procedures
T- Training on Awarnees and Process Based
I- Implementation by Generating Records
R- Review by Auditing and Management meetings